Send your invoice by email

How to do it

Send the email to kifaktura@payoutpartner.com from the address you sign in to PayoutPartner with. That is how we know it is you. Write in your own words; there is no form. Include:

1. The customer. The company's name is enough; add the organisation number if you have it.
2. The contact person at the customer, ideally with email and phone.
3. What you did, the way you want the customer to read it on the invoice.
4. When: the date, or the first and last day if the job ran over several days.
5. How many hours you actually worked.
6. The price excluding VAT: a total, or an hourly rate and the hours.

Attach your receipts as PDFs or images. If you want an order number, a due date or a note on the invoice, write it in the email.

If the job is a different occupation from last time, name it in one word: interpreter, photographer, developer. Otherwise we use the occupation from your last invoice.

What happens next

1. We read your email. If something is missing, we reply and ask for exactly that. You answer in the same thread.
2. You see the invoice before it is sent in. Our reply shows it as it will be: customer, lines and amounts. If everything is right, reply "yes".
3. Payout Partner checks it. A person at Payout Partner looks over the invoice before it goes to the customer, exactly as with an invoice you make in the app.
4. You find it in the app, under Invoices, marked as having come in by email. There you also see what you are paid after tax.

If you would rather talk to a person, write "menneske" in your reply. If we have not heard from you in seven days, one of us takes over the thread.

Expenses, mileage and per diem

If the job cost you money, part of the payment can be paid back to you tax-free instead of as salary. The customer pays the same; you list your costs, and the rest becomes salary.

• Expense: what you bought and what it cost. Attach the receipt.
• Mileage: the number of kilometres. Attach your mileage log or the route.
• Per diem: the number of days, the first day, and whether you stayed overnight. No receipt needed.

Write each attachment's file name next to the cost it belongs to. This applies to payouts in Norwegian kroner, not to invoices sent from your company.

Good to know

• Only from your own address. An email from an address we do not know never becomes an invoice. If your account has several addresses, any of them works.
• We never ask for your password or BankID by email. If someone asks for it in our name, it is not us.
• A new private customer must be added in the app first. We look business customers up in the Brønnøysund Register ourselves.
• Norwegian kroner only. Make invoices in other currencies in the app.
• If a partner registered you with us, you do not invoice that partner yourself. We say so in our reply.

An example

To: kifaktura@payoutpartner.com

Hi! I would like to invoice Example Municipality (org. no. 123 456 789) for interpreting on 14 September, 09:00–12:00, 3 hours at NOK 650 excluding VAT. The contact person is Kari Nordmann, kari@example.no.

I drove 42 km and paid NOK 120 for parking — the receipt is attached as parking.pdf. I would like that back tax-free.

Our reply shows the invoice to the customer, NOK 1,950 excluding VAT, and how your payout is divided: parking and mileage tax-free, the rest as salary.

Frequently asked questions

Does invoicing by email cost extra?

No. It is the same payout as one you make in the app, with the same fee.

Can I send the invoice from my company?

Yes, if your company is in PayoutPartner. Write its name or organisation number in the email, and the invoice is sent from the company instead of your salary profile.

What if the invoice is wrong?

Say so in your reply before you confirm, and you get a corrected invoice to look at. After you confirm, you can take it back in the app until Payout Partner has approved it.